Privacy Policy

Last Updated: November 28, 2025

Corivox ("we," "us," or "our") operates Corivox.pro and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational services.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

Register for an account
Enroll in courses or educational programs
Subscribe to newsletters or communications
Contact us via email, phone, WhatsApp, or Telegram
Complete forms or surveys
Participate in interactive features

This information may include:

Name and contact details
Email address
Phone number
Payment and billing information
Educational background and preferences
Profile information and credentials

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website addresses
Click patterns and navigation paths
Cookies and similar tracking technologies

Course Progress and Learning Data

We collect information related to your educational activities, including:

Course enrollment and completion status
Quiz and assessment results
Learning progress and achievements
Interaction with course materials
Discussion forum participation

How We Use Your Information

We use the collected information for various purposes:

Service Delivery

Provide access to educational courses and content
Process enrollments and manage your account
Track learning progress and issue certificates
Facilitate course completion and assessments
Respond to inquiries and provide customer support

Communication

Send course updates and announcements
Deliver newsletters and educational content
Notify you about new courses and features
Respond to your messages via email, phone, WhatsApp, or Telegram
Send administrative information and policy updates

Improvement and Analytics

Analyze usage patterns and user behavior
Improve website functionality and user experience
Develop new educational features and content
Conduct research and statistical analysis
Optimize course content and learning paths

Legal and Security

Comply with legal obligations and regulations
Prevent fraud and unauthorized access
Protect our rights and property
Enforce our terms and conditions
Resolve disputes and address violations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

Payment processing and billing services
Email delivery and communication platforms
Hosting and cloud storage providers
Analytics and data analysis services
Customer support tools

Educational Partners

We may share relevant information with educational partners, instructors, or institutions when necessary to deliver courses or verify credentials.

Legal Requirements

We may disclose your information when required by law or in response to:

Legal processes or government requests
Court orders or subpoenas
Protection of our rights and safety
Prevention of fraud or illegal activities
Enforcement of our policies

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies

Essential Cookies: Required for basic website functionality and navigation
Performance Cookies: Collect anonymous data about website usage and performance
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand user behavior and improve our services

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit and at rest
Secure servers and network infrastructure
Access controls and authentication procedures
Regular security assessments and updates
Employee training on data protection

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

Provide our educational services
Maintain your account and learning records
Comply with legal obligations
Resolve disputes and enforce agreements
Support legitimate business purposes

When information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You may access, review, and update your personal information through your account settings or by contacting us.

Data Portability

You may request a copy of your personal information in a structured, commonly used format.

Deletion

You may request deletion of your personal information, subject to certain legal exceptions and retention requirements.

Marketing Communications

You can opt out of marketing emails by using the unsubscribe link or contacting us directly. We will continue to send essential service-related communications.

Account Closure

You may close your account at any time by contacting us. Some information may be retained as required by law or for legitimate business purposes.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated policy on our website
Updating the "Last Updated" date
Sending email notifications for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Corivox
No 129, Jalan Kota Raja, Kawasan 1
41000 Klang, Selangor, Malaysia

Email: help@Corivox.pro
Phone: +6095688908
WhatsApp: +6095688908
Telegram: +6095688908

We will respond to your inquiry within a reasonable timeframe.

Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.